AI and Hiring Bias: Ensuring Fair and Legal Recruitment in the EU
AI has quickly become part of how many companies hire, offering speed, consistency, and efficiency. But with these advantages comes a responsibility to ensure the technology supports fairness and transparency. That responsibility is now backed by legislation: the EU AI Act, which came into force in 2024 and will be fully applicable by August 2026. For employers using AI in hiring, it is increasingly important to understand and meet new expectations around transparency, fairness, and legal compliance.
The EU AI Act places recruitment tools in the "high-risk" category, meaning they're subject to strict rules. If your company uses AI to sort CVs, score assessments, or filter candidates, you’ll need to meet specific standards for data quality, explainability, and human oversight. Importantly, candidates must be told when AI is being used, and final decisions should always involve a human.
This regulatory push comes at a time of growing public concern. AI tools, if not carefully managed, can inherit and even amplify the biases in the data they’re trained on. A recent study found that systems trained on speech or language patterns may struggle with non-native speakers or candidates with speech impairments, putting some groups at a disadvantage. Beyond ensuring a level playing field for candidates, the reputational and legal risks for companies are real concerns.
From the candidate's perspective, the experience of being evaluated by AI can feel impersonal and opaque. When jobseekers are unsure how decisions are being made or if they are being fairly assessed, trust quickly erodes. According to a 2023 report by the European Commission, underrepresented groups are more likely to experience discrimination in automated hiring processes, which may lead to decreased engagement or reluctance to apply. This is largely due to inherently biased data sets the models are trained on. Clear communication and an open explanation of how AI is used in the process go a long way in building trust.
There are also ethical implications to consider. Relying too heavily on AI, especially in early screening stages, can reduce candidates to data points, overlooking the nuance and context that human recruiters are more capable of understanding. When companies treat AI as a tool to support, not replace, human judgement, they are more likely to create processes that feel fair and respectful.
Candidates are increasingly aware of how technology shapes their experience during the hiring process. According to Glassdoor, 86% check reviews before applying, and 67% look at how a company responds to feedback. In a hiring landscape shaped by transparency and public opinion, how you use technology can significantly influence your employer brand.
So how can companies make sure their AI-powered hiring remains fair and legally sound? Regular audits for bias, representative training data, and meaningful human involvement are key. It’s also about making sure your HR teams understand how the tools work and how to spot issues early. Candidates should be kept informed, and there should be clear internal policies about how AI is used.
At Caerus Strategy, we work with clients to ensure their use of AI in recruitment is both effective and compliant. We help assess current tools, flag potential risks, and put best practices in place, whether that’s training, bias checks, or policy development. Our focus is on helping companies build recruitment processes that are fair, transparent, and ready for a more regulated future.
Used well, AI can support more consistent and efficient hiring. But it’s critical that companies adopt it with care. With the right approach, it’s possible to get the benefits of automation while protecting fairness and earning the trust of candidates in a changing landscape.